Certifications & testing
Documents are issued per order and SKU. We do not claim that every product is certified.
Pet products are checked against the rules of the destination market. Which document is needed depends on the product, the material, the intended animal and the country.
Below is what can be arranged or requested. Where a partner factory holds a certificate, the certificate is the factory's, not ours, and the scope and validity are taken from the actual document.
Material safety, heavy metals, azo dyes, pull strength, chewing and washing performance testing can be arranged per order and SKU. Not every product has an existing report; where one is needed it is arranged before production.
Where a partner factory holds a valid ISO 9001 or social audit report, it can be provided on request. The audit covers the factory, not every product it makes.
If a certified fabric or filling is used, the relevant certificate can be requested. Material certification covers the material, not the finished product.
Bowls, feeders and waterers that may contact food or water can be tested for food-contact compliance for the destination market. Where the product does not require it, no claim is made.
Send the SKU, destination market and the document you need. We will confirm whether a report exists, who holds it and what it covers, and send the PDF where available. If a test is required and no report exists, we will quote the test and the additional lead time before the order.
Send a product, a reference image or a rough idea. We will reply with a quote, a sampling plan and realistic lead times.
We reply within 24 hours (Mon–Fri).
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